How can we help?
Quick answers below. For anything else, email us — we typically respond within one business day.
Frequently Asked Questions
Is Quinara free?
Yes. Free covers 1 event, 15 checklist items, and 10 guests or court members in English. Plus unlocks every planning feature for one quince; Pro adds multiple events.
Do I need an account?
No. Quinara has no account or sign-in system. All your data lives on your device from the first launch.
Is the app available in Spanish?
Yes. The app works in English or Spanish, and the core website tools, planning guides, legal pages, and support are available in both languages.
Is my event data private?
Yes. Your quinceañera's name, budget, checklist, and guest/court details are stored locally on your device. Quinara does not collect health data, payment card numbers, or government ID. See our Privacy Policy for full details.
How do I cancel my subscription?
Open iPhone Settings → your name → Subscriptions → Quinara → Cancel. You keep access until the end of the billing period. One-time Plus and Lifetime purchases do not renew.
The app is not working. What should I do?
First, try force-closing and reopening the app. If the issue persists, email us directly with a description of the problem and your iOS version.
Still need help?
Our support team is run by real people. We typically respond within one business day.
Email Support